Last Updated: August 2025

Thank you for shopping with LiemanCo. Below you’ll find details about how we process and deliver your order.

1. Processing Times

• All orders are made to order. Please allow 2-5 business days for production before shipping. (unless mockup)
  
• You will receive a confirmation email once your order has been dispatched.
  

2. Domestic Shipping (Australia)

• Orders are shipped via Australia Post.
  
• Standard shipping usually takes [3–8 business days], depending on your location.
  
• Express shipping is available for an additional fee and usually takes [1–3 business days].
  
• Tracking details will be emailed to you once your order is dispatched.
  

3. International Shipping

• We ship internationally to selected countries. Shipping times vary but are generally [7–18 business days] depending on location and courier delays.
  
• Customers are responsible for any customs duties, taxes, or import fees charged by their country.
  
• Please note: shipping times are estimates only and delays may occur outside our control (e.g., customs, courier backlogs, global shipping suspensions).
  

4. Incorrect Addresses

• Please ensure your shipping details are entered correctly at checkout. We cannot be responsible for orders sent to the wrong address provided by the customer.
  

5. Delayed or Lost Parcels

• Once an order leaves our studio, delivery is the responsibility of the courier.
• If your parcel is delayed or missing, please contact us at info@liemanco.com so we can assist in tracking it down with the courier.

6. Order Tracking

• Most orders include tracking. You will receive an email with your tracking number once your order has shipped.
  
• Please allow up to 24 hours for tracking information to update.
  

7. Questions

If you have any questions about shipping or delivery, please contact us:

Email: info@liemanco.com
Business Hours: Monday – Friday