Privacy Policy

Last Updated: August 2025

LiemanCo (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and share your information when you use our website www.liemanco.com.au (the “Site”).

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and, where applicable, the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal and non-personal information when you interact with our Site:

  • Personal Information: name, email address, shipping/billing address, phone number, and order details.
  • Account Information: if you create an account, we may store your username and a hashed version of your password.
  • Payment Information: payments are processed securely by third-party providers (e.g. Shopify Payments, PayPal, Stripe). We do not store your credit card details.
  • Website Use Data: browser type, device type, IP address, pages visited, and referring site. This is collected through cookies and similar technologies.


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support and respond to enquiries.
  • Improve our website and services.
  • Personalize your browsing experience.
  • Send updates, promotions, or important service communications (you can unsubscribe from marketing at any time).


3. Sharing Your Information

We do not sell your personal information. We only share it with:

  • Service Providers: e.g. couriers for shipping, payment processors, and IT support. They only receive the data necessary to perform their services and are bound by confidentiality.
  • Legal Obligations: if required by law, regulation, or court order.


4. Cookies & Tracking

Our Site uses cookies and similar technologies to understand how visitors use our website and to improve your shopping experience.

  • You can manage or disable cookies in your browser settings, though some parts of the site may not work properly.


5. Data Retention

We keep personal information only as long as necessary to:

  • Provide services to you.
  • Comply with legal or tax obligations.
  • Resolve disputes or enforce agreements.
  • When information is no longer needed, we securely delete or anonymize it.


6. Your Rights

You have the right to:

  • Access and request a copy of the personal information we hold about you.
  • Request corrections if your information is inaccurate or outdated.
  • Request deletion of your personal information (subject to legal obligations).
  • Withdraw consent for marketing communications.


If you are located in the EU or UK, you may also have rights to data portability and to restrict or object to certain processing.

To exercise these rights, please contact us (details below).


7. Children’s Privacy

Our Site is not directed at children under 16, and we do not knowingly collect personal information from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will take effect when posted on this page with an updated date.

9. Contact Us

If you have any questions, concerns, or requests about your privacy, please contact us:

Email: info@liemanco.com

Business Hours: Monday – Friday